Frequently Asked Questions
Everything you need to know about your wellness journey with East Healing.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
Are your products ethically sourced?
Yes, we partner exclusively with certified suppliers who adhere to sustainable farming practices and fair-trade labor standards to ensure the highest quality and ethical integrity.
What is your return policy?
We offer a 30-day money-back guarantee on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer wholesale opportunities?
We do. If you are a practitioner or retailer interested in carrying East Healing products, please visit our Wholesale page to submit an application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.