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Returns & Exchanges
At East Healing, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization Number.
2
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
3
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing